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Vol 3, No 8 (2026): March Performance of the Mojokerto City Communication and Informatics Office in Handling Public Complaints through the Digital Platform “Curhat Ning Ita” Abstract  PDF
Roihana Nuria Husna, Eva Hany Fanida
 
Vol 4, No 1 (2026): August 2026 Inovasi Aplikasi Sistem Informasi Perizinan dan Investasi Kota Surabaya (Sipintar) Pada Dinas Penanaman Modal dan Pelayanan Terpadu Satu Pintu Kota Surabaya Abstract  PDF
Rachel Amanda Delia, Galih Wahyu Pradana, Muhammad Farid Ma'ruf, Deby Febriyan Eprilianto
 
Vol 2, No 10 (2025): May Kinerja Pegawai Dalam Peningkatan Kualitas Pelayanan Adiministrasi Kependudukan di Kantor Camat Ongka Malino Kabupaten Parigi Moutong Abstract  PDF
Siti Sopia, Arifin Tahir, Sri Yulianty Mozin
 
Vol 3, No 6 (2026): Januari Analisis Kualitas Pelayanan Identitas Kependudukan Digital (IKD) di Dinas Kependudukan dan Pencatatan Sipil Kota Mojokerto Abstract  PDF
Ilham Ramdhani, Trenda Aktiva Oktariyanda, Meirinawati M, Eva Hany Fanida
 
Vol 2, No 12 (2025): July 2025 Efektivitas Program E-Kios Sebagai Bentuk Pelayanan Publik di Kecamatan Benowo Kota Surabaya Abstract  PDF
Dwinda Rachma Cahyani, Trenda Aktiva Oktariyanda
 
Vol 3, No 8 (2026): March Implementation of Minimum Service Standards Human Immunodeficiency Virus in Bandar Lampung City Abstract  PDF
Alfajar A, Susana Indriyati Caturiani, Ani Agus Puspawati, Rahayu Sulistyowati
 
Vol 3, No 2 (2025): September The Role of Citizen Forums in Monitoring Public Services Abstract  PDF
Rieneke Ryke Kalalo, Kresna Agung Yudhianto, Dany Luqyana Idris, Gabriel Amadeus Sitompul, Seno Lamsir
 
Vol 3, No 4 (2025): November Public Service Ethics in Issuing Agricultural Recommendations for Land Conversion at the Gorontalo Regency Department of Agriculture Abstract  PDF
Cindriany Pakaya, Rusli Isa
 
Vol 3, No 1 (2025): Agustus Analisis Implementasi Standar Pelayanan Administrasi di KUA Kecamatan Tamalate Kota Makassar Abstract  PDF
Muh. Najma, Ahmad Faqih M, Muh. Arib, Ahmad Raihan M, Andi Febrian Aditya, Asni A
 
Vol 3, No 6 (2026): Januari Public Sector Human Resource Management for Enhancing Tourism Services in the Mount Bromo Tourism Area (A Case Study at the Tourism and Culture Office of Probolinggo Regency) Abstract  PDF
Verto Septiandika, Deistiara Fitrianti
 
Vol 3, No 12 (2026): July 2026 Pengaruh Tingkat Responsivitas Pemerintah Daerah terhadap Kepuasan dalam Penanganan Pengaduan Masyarakat pada Kanal Sambat Online Kota Malang Abstract  PDF
Muhammad Farrel Langit Arundaya, Muhammad Farid Ma'ruf, Fitrotun Niswah, Galih Wahyu Pradana
 
Vol 3, No 7 (2026): February 2026 The Role of the Ombudsman in Public Service Institutions Abstract  PDF
Nufaris Elisa
 
Vol 1, No 12 (2024): July Strategi Humas Pemerintah Kabupaten Sumedang Dalam Mensosialisasikan Layanan Digital ”Wa Kepo” Abstract  PDF
Raisya Wahyuning Maulida, Aat Ruchiat Nugraha
 
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