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Vol 1, No 10 (2024): May Pengaruh Kualitas Pelayanan Terhadap Kinerja Pegawai Dikantor Badan Pemeriksa Keuangan Perwakilan Provinsi Gorontalo Abstract  PDF
Melisya Kadir, Irawaty Igirisa, Yacob Noho Nani
 
Vol 3, No 6 (2026): Januari Public Sector Human Resource Management for Enhancing Tourism Services in the Mount Bromo Tourism Area (A Case Study at the Tourism and Culture Office of Probolinggo Regency) Abstract  PDF
Verto Septiandika, Deistiara Fitrianti
 
Vol 3, No 2 (2025): September Pengaruh Kualitas Pelayanan dan Kepuasan Pelanggan Terhadap Loyalitas Pelanggan di Coffee Shop Triple Market Kemang Pratama Bekasi Abstract  PDF
Alzahra Putri Nabila, Zahra Z, Athiy Dina Rosihana
 
Vol 4, No 4 (2026): November 2026 Analysis of Online Order Training on Service Improvement among Employees at PT Sumber Alfaria Trijaya Tbk Abstract  PDF
Dedi Irwandi, Winda Wardhani, Safrul Daulay, Hablil Ikhwana
 
Vol 3, No 9 (2026): April 2026 Transformasi Digital Perbankan Syariah melalui Artificial Intelligence: Pengaruh Kualitas Layanan Syariah dan Islamic Branding terhadap Kepuasan Nasabah dengan Kepercayaan Nasabah sebagai Variabel Moderasi Abstract  PDF
Muhammad Hafizh, Ahmad Fauzul Hakim Hasibuan, Ainun Marziah, Muksalmina M
 
Vol 2, No 10 (2025): May Kinerja Pegawai Dalam Peningkatan Kualitas Pelayanan Adiministrasi Kependudukan di Kantor Camat Ongka Malino Kabupaten Parigi Moutong Abstract  PDF
Siti Sopia, Arifin Tahir, Sri Yulianty Mozin
 
Vol 4, No 2 (2026): September 2026 The Influence of Staff Satisfaction and Workload on Service Quality at Aryaduta Suite Semanggi Hotel Abstract  PDF
Anda Suhanda, Hendaris Adriyanto, Rochiyat Setiawan
 
Vol 3, No 1 (2025): Agustus Kualitas Pelayanan Administrasi Kependudukan Pada Kelurahan Tanjung Perak (studi Penggabungan Kelurahan Perak Utara dan Perak Timur Kecamatan Pabean Cantian Kota Surabaya) Abstract  PDF
Valentina Febrianti, Deby Febriyan Eprilianto
 
Vol 4, No 4 (2026): November 2026 The Effect of Service Quality Dimensions on Customer Satisfaction at Alfamidi Menteng Raya 2 Medan Tenggara Abstract  PDF
Khairati Fatma, Yuni Andri Ekawati, Widya Wardani, Hablil Ikhwana
 
Vol 4, No 4 (2026): November 2026 Analysis of the Effect of Service Quality on Community Satisfaction at the Jambur Pulau Village Office, Perbaungan District, Serdang Bedagai Regency Abstract  PDF
Haydina Wulan Dani, Siti Ummi Arfah Nasution, Zulaili Z, Hablil Ikhwana
 
Vol 3, No 6 (2026): Januari Analisis Kualitas Pelayanan Identitas Kependudukan Digital (IKD) di Dinas Kependudukan dan Pencatatan Sipil Kota Mojokerto Abstract  PDF
Ilham Ramdhani, Trenda Aktiva Oktariyanda, Meirinawati M, Eva Hany Fanida
 
Vol 4, No 1 (2026): August 2026 Pengaruh Kualitas Pelayanan dan Harga terhadap Kepuasan Pelanggan: Studi Pada Warung Bakso Bacit Pelanggan Perempuan di Parungponteng Tasikmalaya Abstract  PDF
Seli Yulianti, Dadang Munandar
 
Vol 1, No 11 (2024): June Kualitas Pelayanan Publik (Studi Kasus di Kantor Samsat Kecamatan Bonepantai Kabupaten Bone Bolango) Abstract  PDF
Sela Fitrianingsih, Yulianty Mozin, Yacob Noho Nani
 
Vol 4, No 4 (2026): November 2026 The Influence of Village Apparatus Competence and Availability of Service Facilities on the Quality of Public Services at Pasar Baru Village Office, Teluk Mengkudu Subdistrict, Serdang Bedagai Regency Abstract  PDF
Emalia E, Hablil Ikhwana, Suriana S, Radiah R
 
Vol 2, No 6 (2025): January Pengaruh Persepsi Mayarakat Kepada Pelayanan Kepolisian di Polsek Tambun Selatan Abstract  PDF
Firza Ramadhaniar Ningrum, Netty Merdiaty
 
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