Efektivitas Naskah Dinas Arahan dalam Meningkatkan Kinerja Organisasi: Studi Kasus di Instansi Pemerintahan
Abstract
This study examines the effectiveness of directive official memos in enhancing organizational performance within government institutions. Structured administrative communication plays a vital role in ensuring seamless coordination, improving task clarity for employees, and optimizing responsiveness to policy shifts. Using a qualitative approach with thematic analysis, this study explores strategic communication patterns within official documents and regulatory frameworks to identify mechanisms that contribute to bureaucratic efficiency and organizational stability. The findings indicate that institutions implementing directive official memos systematically experience improved productivity and work effectiveness. Clear guidance enables employees to comprehend instructions more accurately, fostering adaptive organizational responses to change. Additionally, maintaining a consistent administrative communication standard strengthens work structure, facilitates optimal policy implementation, and ensures that government institutions operate efficiently while aligning with institutional objectives.
Keywords
Full Text:
PDFReferences
Agustina, Fitria. “Analisis Implementasi Tata Naskah Dinas Dalam Pembuatan Surat Dinas Di Lingkungan Universitas Gadjah Mada (UGM).” Khazanah: Jurnal Pengembangan Kearsipan 12, no. 2 (2019): 120.
Cascio, W. F. (2018). Managing human resources: Productivity, quality of work life, profits. New York, NY: McGraw-Hill Education.
Dessler, G. (2015). Human Resource Management (14th ed.). New Jersey: Pearson.
Edwin Agus Buniarto. (2023). Peran Peran Change Management Untuk Meningkatkan Kinerja Organisasi Kantor Pelayanan Pajak Madya Malang. MAMEN: Jurnal Manajemen, 2(2), 310–319. https://doi.org/10.55123/mamen.v2i2.1791
Emilda, E. (2023). Pengaruh Penggunaan Surat Naskah Dinas Elektronik terhadap Kinerja Karyawan di KPP Pratama Kendari. Jurnal Nasional Manajemen Pemasaran Dan SDM, 4(2), 71 – 79.
H., Istiqomah. “Implementasi Tata Naskah Dinas Pada Kantor Kementerian Agama Kota Batam.” Jurnal Kearsipan 16, no. 2 (2022): 115–132.
Maskuri, M., & Zubairi, A. (2024). Penyusunan Pedoman Tata Naskah Dinas Di Lingkungan Bidang Pendidikan Tinggi Pondok Pesantren Salafiyah Syafi’iyah Sukorejo. As-Sidanah : Jurnal Pengabdian Masyarakat, 6(1), 205–215.
Peraturan Menteri Keuangan Nomor 210/PMK.01/2017. (2017). Organisasi dan Tata Kerja Instansi Vertikal Direktorat Jenderal Pajak. Kementerian Keuangan
Schermerhorn, J.R., Hunt, J.G., & Osborn, R.N. (2014). Organizational Behavior (12th ed.). Hoboken, NJ: Wiley.Muchlis, W. D. P., &
Sobirin, A. (2015). Change Management. Tangerang Selatan: Penerbit Universitas Terbuka.
Suryanto. (2020). Manajemen Risiko dan Asuransi. Tangerang Selatan: Penerbit Universitas Terbuka.
Tahalele, Marie C, and Jean R Asthenu. “Pelatihan Penanganan Tata Naskah Dinas Pemerintah Desa Pada Kantor Negeri Soya Kecamatan Sirimau Kota Ambon 1)” 02, no. 01 (2019): 52–57.
Zuhdi, Sulaiman, . Prihati, and Adia Ferizko. “Bimbingan Teknis Tata Naskah Dinas Surat Di Kantor Desa Tarai Bangun Kecamatan Tambang Kabupaten Kampar.” Kumawula: Jurnal Pengabdian Kepada Masyarakat 3, no. 2 (2020): 246.
DOI: https://doi.org/10.5281/zenodo.15427478
Refbacks
- There are currently no refbacks.
Copyright (c) 2025 Ariana A

This work is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License.
ISSN : 3025-6704





