From Authority to Readiness: Assessing the Capacity of Implementing Organizations for Cattle Distribution via Tol Laut in Gorontalo

Abstract

This study aims to analyze the organizational capacity of the entities implementing the cattle distribution program via the "Sea Toll" (Tol Laut) in Gorontalo Province, based on the six categories of the Organizational Capacity Assessment Tool (OCAT), and to identify the most significant capacity gaps. The research employs a qualitative approach with a descriptive-exploratory case study design. A total of 10 informants participated in the study. Data were analyzed using the interactive Data analysis was conducted using an interactive model, while capacity assessment followed the six OCAT categories, utilizing a descriptive scale of 1–4. The research findings indicate that the capacity of the implementing organizations is at an intermediate level, with an average score of 3.00. The highest capacity was observed in the categories of governance and leadership (3.33), followed by program/project management (3.25). Conversely, the lowest capacity was found in organizational management (2.75), followed by financial management (2.83). The most significant capacity gaps relate to the organizations' preparedness for vessel delays, specifically the lack of reserve funds, contingency plans, integrated information systems, and formal complaint mechanisms. These gaps were identified across all four organizations, suggesting that capacity strengthening must be approached in an integrated manner.