Administrative Liability of Government Agencies for Personal Data Breaches in Digital Public Services: A Study of the Personal Data Protection Law

Ardhiwinda A, Vayqueen Humairah Mayangkara, Danish Khaira Syahrain, Rio Efendi

Abstract


Digital transformation in public service delivery has increased the use of electronic systems to collect, store, and process citizens' personal data. This development creates legal responsibilities for government agencies to ensure the security and protection of personal data under their control. This study examines the administrative liability of government agencies as personal data controllers under Law No. 27 of 2022 on Personal Data Protection and Law No. 25 of 2009 on Public Services. It also proposes an administrative sanction-aggravation framework for government agencies that fail to fulfill their personal data protection obligations. This research employs a normative legal method using statutory, conceptual, and case approaches. Legal materials are analyzed qualitatively through grammatical and systematic interpretation. The 2024 ransomware incident involving the Temporary National Data Center (PDNS) is used as an illustration of the application of relevant legal norms. The findings indicate that the PDP Law and the Public Services Law establish complementary liability regimes. The PDP Law regulates the obligations of personal data controllers and processors, while the Public Services Law governs the responsibilities of public service providers and personnel. The determination of liability must be based on the actual functions, processing purposes, system control, and allocation of responsibilities among the parties involved. Furthermore, Article 57 of the PDP Law does not provide sufficiently detailed criteria for aggravating administrative sanctions.


Keywords


administrative liability; personal data; digital public services; personal data protection; data breach; administrative sanctions.

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DOI: https://doi.org/10.5281/zenodo.23789800

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