Menjaga Kepercayaan Dalam Transaksi Keuangan: Pengaturan Prinsip Kepercayaan di Bank
Abstract
The importance of maintaining trust in financial transactions is very crucial, especially in the banking sector. As a financial institution that acts as an intermediary in financial transactions, banks have a great responsibility in maintaining the trust of their customers. Therefore, the regulation of trust principles in banks is very important to be carried out in order to maintain trust and security in financial transactions. This study aims to study the regulation of trust principles in banks and the efforts made by banks in maintaining customer trust. The results of this study indicate that banks make efforts to maintain customer trust by supervising the security of financial transactions, building a good image, and providing transparent information to customers.
Keywords
Full Text:
PDFReferences
Alafasi, M. (2017). Prinsip dan Praktek Perbankan Syariah. Pustaka Al-Kautsar.
Azra, A. (2015). Perbankan Syariah: Prinsip, Praktik, dan Prospek. Kompas.
Bank Indonesia. (2019). Prinsip-Prinsip Perbankan. Bank Indonesia.
Dzulfikar, M. (2018). Peraturan Perundang-Undangan Perbankan Indonesia. Raja Grafindo Persada.
Gozali, Djoni S. dan Rachmadi Usman, 2012, “Hukum Perbankanâ€, Sinar Grafika:Jakarta Ismail
MBA, Ak, 2010, Manajemen Perbankan: Dari Teori Menuju Aplikasi, Prenada Media Group:Jakarta
Marzuki, Peter Mahmud, Kencana:Jakarta 2009, “Penelitian Hukumâ€
Soemirat, Soleh dan Ardianto Elvinaro, 2007, “Dasar-Dasar Public Relationâ€, PT. Remaja Rosdakarya:Bandung
Soekanto, Soerjono, 1985, “Penelitian Hukum Normatif Suatu Tinjauan Singkatâ€, CV. Rajawali:Jakarta
Sutedi Adrian, 2018, “Hukum Perbankan:Suatu Tinjauan Pencucian Uang, Merger, Likuidasi, dan Kepailitan, Sinar Grafika:Jakarta
Usman, Rachmadi, 2003, “Aspek-aspek Hukum Perbankan Indonesiaâ€, Gramedia Pustaka Utama:Jakarta
Agung, Ken Hermanto, 2006, Analisis Pengaruh Kualitas Layanan, Komitmen, dan Kepercayaan Terhadap Loyalitas Konsumen (Studi Kasus Pada Nasabah Tabungan SIMPEDA Bank Jateng), Tesis Pascasarjana Program Studi Magister Manajemen Universitas Diponegoro.
Permatasari, Luh Intan, 2018, Upaya Perlindungan Hukum Bagi Nasabah Bank Dalam Permasalahan Kredit Macet, Kertha Semaya, Journal Fakultas Hukum Universitas Udayana, Denpasar.
Wijaya, Elizabeth Stevani, A.A Ketut Sukranatha, 2018, Pencegahan Kredit Macet Dengan Penerapan Prinsip Kehati-hatian Dalam Penyaluran Kredit Perbankan, Kertha Semaya, Journal Fakultas Hukum Universitas Udayana, Denpasar.
Khotimah, Khusnul, 2013, Pengaruh Kepercayaan Terhadap Loyalitas Nasabah Menabung Pada Kantor Cabang Utama PT. Bank Pembangunan Daerah Papua di Jayapura, Jurnal Fakultas Ekonomi Universitas Yapis, Papua.
DOI: https://doi.org/10.5281/zenodo.15324319
Refbacks
- There are currently no refbacks.

This work is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License.
Â



